Wizards of the Coast awesomeness

I love Dungeons and Dragons. I’ve been playing since I was very young. I’ve played every edition and enjoyed them all. I was first to jump on 4th Edition and then 5th Edition I pre-ordered the core books. My Players handbook has started falling apart, I saw a couple of things about the first printing having some problems and that WotC might replace it. I’m thinking it’s a long shot since they came out in 2014 and it is 3 years later. Anyway, I sent an email to their customer support and after a couple of back and forth emails for information here’s the response.

Hail and well met Ian of House Cornwall,

We offer thanks to Oghma for your patience! We’ve reviewed the runic markings in your images and determined that they align with a specific binding glyph that’s been deemed too unstable for our purposes. It’s safe to say you can expect continued unraveling as arcane powers rejoin the ambient mana in the atmosphere.

Not to worry – I’ve gone ahead and set up a replacement order from our stock of properly warded and rune-bound tomes. It should be shipping out soon, so be on the look out over the next few weeks!

As your current tome’s wards have already begun to fail, I fear shipping might sever the corporeal bonds holding it’s magic entirely. While normally our Order’s archivists would request the tome be returned for safe decommission, in this case, we’d simply ask that you get what use you can out of it’s pages before it dematerializes entirely. If you have any further questions, please feel free to reply to this email, or give us a call during business hours. We’ll be happy to help you out however we can.

May the bards sing songs of your legend,

Noah M., Senior Inspector of Magical Trinkets & Tomes

Thank you Wizards

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